Responsible Gaming

Gamble for entertainment, not income

Casino games are based on chance. There is no guaranteed strategy, system or pattern that can ensure a win. Past results do not determine future results, and a losing run does not make a win more likely. You should only gamble with money you can afford to lose after essential costs, regular commitments and savings have been considered.

Before you start, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, similar to spending on another leisure activity. Once your budget or time limit has been reached, stop playing. Do not increase your spending because you are excited, bored, frustrated or trying to recover earlier losses.

Practical ways to stay in control

• Set a gambling budget that is separate from rent, bills, food, transport, savings and other essential expenses.
• Choose a time limit before you begin and take regular breaks away from the screen.
• Keep a record of deposits, withdrawals, wins and losses so you have a realistic view of your gambling activity.
• Never borrow money, use credit intended for essential spending or sell possessions to fund gambling.
• Do not gamble when you are affected by alcohol, drugs, strong emotions, tiredness or pressure from other people.
• Avoid gambling as a response to financial stress, loneliness, anxiety, sadness or personal difficulties.
• Remember that a win is not a reason to increase your budget, and a loss is not a reason to chase the next result.

If gambling stops feeling enjoyable or starts affecting your daily life, take action early. You do not need to wait until a serious problem develops before asking for help or taking a break.

Recognise the warning signs

Gambling harm can develop gradually, and people may not always notice the change straight away. A single sign does not automatically mean that someone has a gambling problem, but several signs together may indicate that additional support or a break is needed. Be honest with yourself about how gambling affects your money, time, mood, relationships and responsibilities.

You may need to review your gambling if you:

• Spend more money or more time gambling than you planned.
• Increase your stakes to try to feel the same excitement or to recover losses.
• Keep gambling after reaching a personal budget or limit.
• Think about gambling frequently during work, study, family time or sleep.
• Hide your gambling, deposits, losses or account activity from people close to you.
• Feel restless, irritable, anxious or low when you are not gambling.
• Miss work, study, appointments, meals, sleep or social activities because of gambling.
• Borrow money, delay bills or use money set aside for essentials to continue gambling.
• Argue with family, friends or colleagues about your gambling.
• Gamble to escape problems, manage difficult feelings or change your mood.
• Try to stop or cut back but find that you cannot maintain the change.
• Feel guilt, regret, shame or stress after gambling, but continue to play.

Consider discussing these signs with someone you trust. An honest conversation can make it easier to set boundaries and seek professional support. If you feel that gambling is affecting your safety, finances or mental health, stop playing and contact an appropriate support service as soon as possible.

A simple self-check

Ask yourself whether your gambling is still within the limits you set, whether you can comfortably afford it and whether you could stop for a period without feeling distressed. You can also ask whether you would be comfortable telling a trusted person how much time and money you spend. If the answer to any of these questions concerns you, consider using an account break, self-exclusion or independent support.

Safer gambling tools and account breaks

Safer gambling controls can help you manage your activity before it becomes difficult. Depending on the account features available and the requirements that apply to you, you may be able to set deposit, spending or session limits, review your activity, take a temporary cooling-off break or request self-exclusion. These controls are designed to support your decisions, but they work best when they are chosen before you feel pressure to continue.

Consider setting limits

• A deposit limit can restrict the amount added to your account over a selected period.
• A spending limit can help keep your overall gambling expenditure within a planned budget.
• A session or time reminder can encourage you to notice how long you have been playing.
• A temporary account break can provide time away from gambling while you review your habits.
• Self-exclusion can prevent access for a chosen period or until you take the steps required to return.

Read the information shown when selecting a limit or break, including when the change takes effect, how long it lasts and whether it can be changed or cancelled. Some controls may not be immediate and some may not be reversible during the selected period. If you are unsure which option is suitable, contact Malina Casino through the support channels available on the website before continuing to play.

If you request self-exclusion

Self-exclusion is a serious step intended to help you stop gambling. If you decide to self-exclude, do not open another account, use another person’s account or ask someone else to gamble on your behalf. Remove saved payment methods where appropriate, avoid gambling advertising and tell a trusted person who can support your decision. You should also seek independent help to address the reasons for gambling and to plan for situations that may trigger a return.

Account controls are not a substitute for professional assistance. If you believe you have lost control, use the strongest available restriction and seek help immediately. Malina Casino may apply account checks, restrictions or other measures where required by applicable law, regulatory obligations or its terms.

Protect yourself and get support

Age and account responsibility

Gambling is only for people who meet the applicable legal minimum age. Do not allow children or other unauthorised people to access your account. Keep your login details private, use suitable device security and log out when you have finished. You are responsible for activity carried out through your account, subject to applicable law and the site terms.

If you share a home or device with children, use appropriate parental controls and keep gambling services, payment information and account credentials out of their reach. Never ask a person who is underage to create an account, deposit funds or place bets for you.

Financial and personal safety

Gambling should never take priority over essential living costs. If you are experiencing financial difficulty, speak with a qualified financial counsellor rather than attempting to solve the problem through gambling. Keep gambling transactions separate from household money where possible, and review your bank or payment account regularly so unexpected spending is identified quickly.

Support is available if gambling is affecting you or someone close to you. In Australia, you can contact a recognised gambling help service, a qualified counsellor, a financial counsellor or a local health professional. Gambling Help Online is an Australian support service that provides information, counselling and guidance about gambling harm. You may also wish to speak with your general practitioner or another trusted healthcare professional.

If gambling has contributed to thoughts of self-harm, immediate danger or a personal safety emergency, stop gambling and seek urgent help through the appropriate emergency or crisis service in your location. Your safety comes first.

Contacting Malina Casino

If you want to discuss safer gambling options, account limits, a temporary break or self-exclusion, use the customer support option provided on the Malina Casino website. Do not continue playing while waiting for assistance if you believe you need to stop. Support staff may explain the account tools and process available to you, but independent professional help is recommended where gambling is causing harm.

Responsible gambling is a shared commitment. Make decisions before you play, stay within your limits, take breaks and ask for help early. By using the available controls and paying attention to changes in your behaviour, you can reduce the risk of gambling becoming harmful.